Returns & Exchanges
At Kollect Korner, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for most items in their original condition. Whether you have changed your mind or received a defective product, our team is here to ensure a smooth and hassle-free resolution.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a return authorization number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and accessories are included to qualify for a full refund.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund or exchange within 5-7 business days back to your original payment method.